Meta, OpenAI and Uber Just Taught AI Agents to Talk First. What About When to Stay Quiet?
TL;DR: Meta’s Muse, OpenAI’s Dots and Uber’s driver assistant share one bet: the agent speaks first. That moves the hard problem from what to answer to when to interrupt, on which channel, and with what offer. Classic ML and new decision models can solve it. Three launches, one pattern Meta Muse (Sept 8). A personal agent that books, emails and keeps working with the app closed. It remembers details, makes unprompted suggestions and checks in for approval, in its own app and in WhatsApp....
TL;DR: Meta’s Muse, OpenAI’s Dots and Uber’s driver assistant share one bet: the agent speaks first. That moves the hard problem from what to answer to when to interrupt, on which channel, and with what offer. Classic ML and new decision models can solve it. Three launches, one pattern Meta Muse (Sept 8). A personal agent that books, emails and keeps working with the app closed. It remembers details, makes unprompted suggestions and checks in for approval, in its own app and in WhatsApp....